Privacy Policy

Points South LLC (dba BORN TO ROAM TRAVEL COMPANY, herein known as Born to Roam Travel Company) is committed to maintaining the privacy of personal information that you provide to us when using the Born to Roam Travel Company website. This privacy policy describes how we treat your personal information received about you when you visit www.borntoroamtravel.com. We may make content or services from other websites (including our co-branded websites) available to you from links located on https://www.borntoroamtravel.com. These other websites are not subject to this specific privacy policy. We recommend that you review the privacy policy at each of the linked websites.

We are an independent agency affiliated with KHM Travel in Brunswick, Ohio.  We proudly follow their high standards for compliance, respect, and diversity.

Privacy Policy Promise: Your personal preferences and information form the cornerstone of our ability to provide you with superior service. The trust of our clients is our most important asset.  Keeping client information confidential and secure and using it only as appropriate within conducting business are top priorities for those at Born to Roam Travel Company. We therefore promise to you, our valued clients that:

We will safeguard any information shared with us with strict standards of security and confidentiality.

We will limit the collection and use of client information to what we require to deliver superior service to our clients.

We will permit only authorized employees, trained in the proper handling of client information, to have access to that information.  Our agent who violate our privacy promise will be subject to our normal disciplinary process.

We will not reveal client information to any external organization unless required for conducting business (such as entering personal information to hold or make a reservation with a trusted supplier) or mandated by law.

We will always maintain control over the confidentiality of our client information. We may, however, share client information with reputable companies when a client has expressed an interest in their services or products. Please note that this privacy policy does not apply to the other company’s use of client information.  We advise you to review the privacy policy for each of these organizations.

We strive to keep client files complete and accurate. We will tell our clients how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

 INFORMATION WE COLLECT

General: We may collect personally identifiable information from you that may include your name, address, telephone number, e-mail address, and facts about your computer. We do not, however, knowingly collect personal information from children under the age of sixteen. In addition, if a user is under age 18, consent to obtain personal information  must come from the minor’s parent/guardian.

Website Usage Information: We may collect IP addresses and website usage information from you when you visit our website. This information helps us evaluate how our visitors use and navigate our website, the number and frequency of visitors to each webpage, and the length of their visits.

How We Use Information Collected: We may use information in the following ways:

For the purposes for which you specifically provided the information.

To send you email notifications about new or existing services, special offers, or travel requirements or restrictions.

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To contact you.
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To enhance existing features or develop new features, products, and services.

To allow us to personalize the content and advertising that you see based on your preferences.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our terms of use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

 Cookies: We may employ cookie technology to help visitors move faster through our site. When you sign on to our website or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer’s memory. For more information on our website host’s use of cookies, please visit this link.

Security: We utilize the services of Tess, by Travel eSolutions, LLC and Travefy for our recordkeeping.  Please refer to these companies’ websites for their personal privacy policies and terms and conditions.  We access your information within these systems, as well as with supplier systems, through a reputable VPN.  Credit card information is sent through encrypted servers, and the security code will always be requested separately from the other card information.

Internet-based Transfers: Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing www.borntoroamtravel.com and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Policy Modifications: We reserve the right to change this privacy policy as needed.  Please know that if you trust us with your information, it will be used only as appropriate within the realm of travel planning, regardless of changes to this privacy policy.

Comments and Questions: If you have any questions, comments, or concerns about our privacy policy, please contact us at FindYourself@BorntoRoamTravel.com.